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Hospitals (5)

How Much Should My Second Opinion Program Budget Be?

When determining your budget for a second opinion solution, it is important to think beyond just the technology investment. Use this blog to understand what factors can influence your program's overall cost from the clinical requirements to the marketing support you will need. While this list is not exhaustive, these factors are some common factors many of our clients have to consider when setting their budget.

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should I offer second opinions

5 Reasons to Start a Second Opinion Program

When most think of second opinions, they picture patients traveling to a physician following a serious or complex medical diagnosis. This method does work for many patients, but what about those for whom it doesn't work? There is a growing interest in seeking out medical opinions online, and many have found ways to help patients without ever meeting them in person.

Patient preferences are shaping the way that hospitals and specialists deliver care, but why should you invest in creating a program to deliver second opinions virtually? Let's discuss the most common reasons our clients have decided to create a structured program to meet the demands of patients seeking opinions online.

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roi of telehealth remote second opinions

The ROI of Remote Second Opinions

The telehealth market is expected to multiply three-fold to $130.5 billion USD by 2025. The increase in demand has been propelled by consumer preferences but the catalyst for the rapid growth can be largely attributed to the COVID-19 pandemic. Remote Second Opinions are a particularly appropriate use of telemedicine, since much of the work is assembling and reviewing existing clinical data. If you’re not currently offering remote second opinions in your practice, now is a good time to consider getting started.


An important question when exploring the benefits of remote second opinions, other than your patients’ demand, is the potential for increasing your revenue. You need to be sure it’s worth your investment before committing, and we get that. In this post we will walk you through the costs associated with offering remote second opinions and the potential revenue to help you decide whether it is an investment that you want to make.

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Doctors offer second opinions remotely

Is my hospital prepared to offer remote second opinions?

Many hospitals that have relied solely on their brick and mortar facilities are now realizing that their physical location is only a part of the health care arsenal they can wield. While hospital facilities are valuable, rare and difficult to reproduce, they often limit their accessibility to those that are geographically local and sufficiently mobile to take advantage of an in-person visit. Beyond the physical structure, the most valuable asset that the hospital employs are its expert physicians. With the appropriate digital infrastructure, their expertise can be deployed well beyond the four walls of the facility.

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What does an effective second opinion service entail?

How can my hospital choose the best software for a remote or second opinion service?

In the post-COVID-19 world, most hospitals will be scrambling to reclaim the revenue they missed during the pandemic. Certainly, a good portion of normal operational revenue will revive as patients become more comfortable returning to the hospital for non-emergency conditions and delayed procedures. But making up for the losses arising during the pandemic will be a daunting task.

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