
Where Specialized Knowledge
Meets Global Access

Virtual consultation and second opinion programs connect patients and physicians with specialized expertise anywhere in the world. They serve as a virtual front door, opening access to much-needed care, especially for rare and complex conditions, when the right specialist may not be local.
Expert View™ bridges the gap, providing patients and clinicians a designated pathway to share complex cases and world-renowned specialists a platform to provide feedback on cases where they have a unique expertise.
Purview is already trusted by these well-respected organizations
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From Case Request to
Expert Insight
Expert View™ balances a human touch with automation
to collect and organize all case components for streamlined review.

Case Request
Patients or their care teams submit cases securely online.
Medical Records Collected & Organized
Medical records are aggregated and organized into a patient case for built-in viewing and presentation.
Expert Opinion
Specialists provide feedback in a simple structured document that can be accessed anywhere, on any device.
Expand Your
Reach
Connect with patients across borders and build recognition as a global destination for specialized expertise. Patients often choose to travel for treatment once they’ve built trust through a second opinion.
Strengthen Access
& Equity
Expert View™ removes geographic barriers to specialized care, giving every patient the opportunity to benefit from expert insight and improving outcomes across communities.
Enable Growth
& Collaboration
Creating channels for inquiry often leads to follow-up procedures, creating new revenue streams. Expert View™ seamlessly supports remote case collaboration, bridging gaps when records can’t otherwise be shared.
Built-In Tools for Easy Collaboration
With patients and clinicians at the heart of the product, Expert View™ is designed with legal guardrails and built-in tools that streamline second opinions across geographies:
Medical Image Viewers
Launch the built-in medical image viewer from any browser or smart device to view radiology and pathology files.
Legal Guardrails & Info Security
Leverage jurisdiction alerts, sign-off on consent forms, local physician documentation, payment, and local data residency infrastructure.
Configurable Models
Adapt workflows and configure intake forms to fit the unique needs of your program.
Interoperability & Integrations
Enable fast collection of records from EHRs, PACS, and interoperability networks. Integrate with local systems (EHRs, Salesforce, PACS) for added efficiencies.
Language Localization
Hospitals can enable multiple language options, allowing users to select their preferred display language.
Self-Service
Tools
Empower patients and local physicians to submit and organize cases easily.
Data Analytics Dashboard
Monitor performance, track case volume, and measure return on investment in real time.
Intelligent Case Organization
Automatically sort and structure patient records saving time across care teams and partners.
Expert View™ FAQs
Purview Image™ focuses on the medical image space. It is best suited for clients who only focus on medical image review.
Expert View™ captures and organizes the complete set of records for the entire patient case, from clinical notes, to the patients questions upon intake. It is commonly used for online second opinion programs and pre-surgical screening.
Expert View™ supports international patients in any location. Local international partners may access patients referred to you right inside Expert View™.
During onboarding, Purview works with client stakeholders, including your legal department, to define accepted jurisdictions based on your organization's legal strategy. Purview leverages its extensive research on domestic licensure for issuing medical consultations under episodic care. Similarly, Purview works with organizations like the American Telemedicine Association, as well as the National Center for Healthcare Leadership (NCHL) U.S. Cooperative for International Patient Programs (USCIPP) to incorporate best practices and due diligence on international licensure and privacy issues.
Note that Expert View™ is also designed with compliance in mind, including the dynamic jurisdiction monitoring feature. This allows your organization to select accepted program geographies, both domestically and internationally, within the system. Expert View will alert your staff when a request arrives outside of the accepted areas.
In parallel with the program’s strategic planning, Purview’s marketing team will work with you to align with your brand standards, ensuring a consistent patient experience, putting your brand front and center. Purview will collaborate to develop internal marketing strategies to ensure buy-in and adoption across the organization. Ahead of your program’s launch, we will work with you to identify market positioning, specialties, geographies, demographics, as well as new and existing marketing strategies that can be leveraged to raise awareness for your program. In collaboration with you, we will identify strategic partnerships and assist in implementation of outreach efforts ahead of go-live. We collaborate with your marketing team(s) to ensure a seamless patient experience from online to in-person, including follow-up and collection of patient testimonials.
Yes! Our team uses a unique "Adaptive Services" delivery approach to enable our clients to flexibly staff the service components of their programs and adapt these services as our clients' needs change clients can perform as much of the administration process as desired and offload the rest to Purview.
Purview works with clients early in the onboarding process to identify and recommend key metrics and benchmarks. Data is summarized and available in real-time within the Expert View platform. Users can quickly review fluctuations in case volume, completed requests, cases by geography and division, patient and physician satisfaction, and more. With Expert View, organizations have immediate insight at their fingertips from summarized performance data, enabling informed decision making.
By design, asynchronous, also called ‘store-and-forward,’ avoids the hassle of having to schedule real-time, in-person communication between a patient and their medical team. This enables your team to be more productive.
Read the entire article: Why Asynchronous Part 1; How Patients Benefit and Why Asynchronous Part 2; Provider Benefits and Opportunities










