Telehealth exploded at the start of the COVID-19 pandemic as patients and providers scrambled to find safe, effective ways to receive and deliver care remotely.
We work with hospitals, specialty programs, and insurance companies across the spectrum when it comes to the maturity of their second opinion programs. Some have well-established processes, while others are just getting off the ground. Regardless of where you are today, you might be asking yourself if it makes more sense to invest all at once in the people and software needed to run a successful program or if dipping your toes in the water with a Proof of Concept might be a better approach. We can help you answer this question.
When considering new programs for your hospital, it is important to prioritize improving the patient experience. There are a lot of initiatives that could achieve this goal, but leveraging the right technology to deliver care to patients regardless of their geographic location is an initiative that can not only increase your current patient satisfaction but also attract new patients to your organization.
So, you are on the market for a technology solution to support your organization in accessing medical records more efficiently… now what? The answer depends heavily on the unique issues that you are trying to solve.
Success comes down to value. Value, ultimately, for your patients which can be translated into dollars and cents and happy customers. Given the many healthcare initiatives hospitals can proceed with, why choose second opinions? And if you do, how do you measure the success of that program?
During the Covid-19 pandemic, the value proposition of a virtual or ‘Digitally Enabled’ healthcare program was abundantly clear. Enabling patients and even healthcare workers to stay home when and where possible freed up essential space in hospitals and other facilities and reduced the risk of transmission.