The Purview Blog

Remote second opinions are more in demand than ever before. This is due in part to a general desire for patient convenience but also accelerated by the COVID-19 pandemic. Although restrictions are lifting globally, patients are still nervous to travel to hospitals. If you've ever considered offering second opinions, now would be a good time to get started.

An important factor to consider is whether you should handle the process in-house or instead partner with a concierge referral service. While you may feel like the process is too daunting, you may be surprised to learn that the technology available can manage the bulk of heavy lifting and allow you to maintain financial control of all generated revenue from second opinions.

Many hospitals that have relied solely on their brick and mortar facilities are now realizing that their physical location is only a part of the health care arsenal they can wield. While hospital facilities are valuable, rare and difficult to reproduce, they often limit their accessibility to those that are geographically local and sufficiently mobile to take advantage of an in-person visit. Beyond the physical structure, the most valuable asset that the hospital employs are its expert physicians. With the appropriate digital infrastructure, their expertise can be deployed well beyond the four walls of the facility.

Purview is offering a number of our full service solutions without charge to those who need it during this pandemic. We hosted our third and final Purview Webinar information session today about our Purview Image Teleradiology solution. Click here to view the recording.

In the post-COVID-19 world, most hospitals will be scrambling to reclaim the revenue they missed during the pandemic. Certainly, a good portion of normal operational revenue will revive as patients become more comfortable returning to the hospital for non-emergency conditions and delayed procedures. But making up for the losses arising during the pandemic will be a daunting task.

Second opinions are becoming an important component for patient healthcare. A recent study by the Mayo Clinic identified that as many as 88 percent of second opinions either differ to refine the original patient diagnosis [1]. This occurs more often than not when the physician rendering the second opinion has specialized expertise in the field in question and has the benefit of careful review of the patient’s prior complete set of clinical data.