Blog

A few weeks ago, the American Telemedicine Association (ATA) held their annual conference in San Antonio, Texas. The show floor was filled with impressive futuristic devices from augmented reality glasses, to home health monitoring technologies, big data products, and more. Executives from Microsoft and Google, Kim Swafford and Bakul Patel, took the stage together, kicking off the weekend with exciting updates and reminders of helpful features that emerged from the pandemic era, such as YouTube’s improved searchability, now including personal stories to help people learn about health conditions.  When asked ‘what’s next?,’ panelists joked about the potential for ChatGPT, Kim learning about it from her teenager, but both ultimately settled on describing the buzzword of the weekend, ‘omnichannel.’ 

In ‘Why Asynchronous Part 1,’ we explored the benefits asynchronous modalities can offer to patients, including improved access, convenience, potential for reduced costs, improved experience, faster throughput, safeguarding of health, and clinical outcomes. Patients have collectively spoken through unprecedented rising demand for telehealth services globally. 

In, ‘Why Asynchronous Part 2,’ we discussed the benefits to providers ranging from their ability to better reach and help new patients, to adding revenue sources, improved market positioning, global brand awareness, opportunities for experience, convenience for physicians, reduced physician burnout, and improved retention. 

Part 3 of our ‘why asynchronous’ series explores the benefits which asynchronous modalities can offer Payers, ranging from improved data and analytics, to improved throughput, controls, and ultimately lower total healthcare expenditures.