How Can I Aggregate Medical Records Within My Patient Intake Software?

Here’s a familiar story. A new patient sets up an appointment to see a specialist. She has been dealing with her current health issues for years and has built up a shoe box full of prior records. The specialist, however, has no way to capture these prior records and is forced into one of the following options:

  • Have the patient bring the records with her to her appointment
  • Have the patient ship the records through the mail
  • Have the patient email whatever records they can to the practice
  • Disregard the prior records and start from scratch
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How Do I Obtain My Loved One's Medical Records?

There are a multitude of reasons you may need access to your loved one's medical records. Regardless of the reason, you're likely asking yourself at least one of the following questions: How can I obtain my loved one's medical records? Who has the right to my loved one's medical records? How can I obtain and store my loved one's medical records?

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Topics: medical images, health data backup, medical imaging storage, Transfer Medical Recors, Legal, Purview Capture

3 Types of Tools for Your Virtual Care Toolbox

The words “Virtual Care” have taken center stage in the wake of the COVID-19 global pandemic, but what does virtual care really mean?

Virtual Care is a broad term that encompasses countless telehealth strategies. A common mistake is to think about Virtual Care as a binary rather than a continuum. Virtual Care isn’t something you either have or you don’t, but rather it’s a collection of tools from which to choose. Each practice must determine which tools to place in its Virtual Care Toolbox based on the patient constituents it serves.

Just like a plumber needs different tools than an electrician, your Virtual Care Toolbox should be customized to the job you are performing. A complete review of your patient interaction points, the demographic makeup of your customers, and even your geography all contribute to which telehealth tools to select. With all these considerations, you might be tempted to just throw extra tools in the toolbox to cover your bases, but be careful as having unnecessary tools isn’t always a good thing either, as it can make it harder to find the right tools when you really need them.

So how do you know which Virtual Care tools are right for your practice?

The first step is knowing what tools are available and their main functions. Below we will discuss some of the most common Virtual Care tools in the market today.

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Topics: Transferring Medical Records, telehealth

What is a Remote Second Opinion (RSO)?

If you are like most practices, the words “virtual care” have become critical to your survival this year. With the changes the world has faced as a result of the COVID-19 global pandemic, facilities that once relied exclusively on in-person treatment have been forced to explore ways to meet their patients’ needs without always seeing them face-to-face. By this point in time, most practices are aware of telehealth software that can enable a virtual meeting with a patient. These programs allow physicians to talk through simple issues with patients during a live video consultation. But what about complex or chronic issues? What if your practice offers specialized care that requires an assessment of a patient’s case history?

Basic telehealth software does not typically have an answer for these questions as the systems lack a comprehensive method for records aggregation and presentation. It’s for these cases that your virtual care toolbox needs to include a method for Remote Second Opinions. But what is a Remote Second Opinion (RSO)?

Well, I’m glad you asked…

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Topics: second opinion, telehealth, remote second opinion

Access to Medical Images: Are You Meeting Your Patients' Expectations?

Today's unprecedented access to information has transformed how we, as consumers, make purchasing decisions. Whether it's a smaller purchase such as a new pair of shoes or a larger purchase like a new car, we no longer rely solely on carefully crafted marketing materials for product information.

Instead, we examine online reviews and request recommendations from our network of friends by tapping into social media. This information is instantly available through mobile devices and online platforms. The same is true for patients seeking healthcare:  they are more engaged than ever before and they expect a higher level of transparency and service from their providers, including easier access to their medical images and records.

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Topics: medical imaging, medical images, patient access

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