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Les Trachtman, EE, JD, MBA

As Managing Director of Purview, Les Trachtman drives Purview’s shared mission to improve medical outcomes and access to quality medical expertise for millions of people, regardless of geography. Les is a seasoned entrepreneur, educator, and author with over four decades of experience in strategy, consulting, and start-ups. Les is also an adjunct instructor at the Johns Hopkins University Carey Business School, where he shares his years of experience and insights with the next generation of business leaders. He is a frequent guest lecturer at Harvard Business School, MIT and other academic institutions, as well as a board member of The Metro Group. Les is also known as the author of the Amazon bestseller "Don't F**K It Up, How Founders and Their Successors Can Avoid the Cliches that Inhibit Growth", and a blogger on founder succession and other topics. He is passionate about sailing, traveling, and challenging the status quo.

5 Steps to Offering Remote Second Opinions for Subspecialists

If you are licensed in a subspecialty, there is a strong likelihood that someone is seeking your opinion.  You won’t be surprised to hear that some subspecialties like Oncology, Cardiology and Neurology are always in demand. But plenty of others, including: dentistry, Orthopedics, ENT’s OBGYNs and others, are also finding demand for their services. You may be under the impression that this is a difficult and costly service to begin offering, but that just simply is not the case.

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Should my subspecialist practice offer remote second opinions?

The trend had already begun, but the worldwide COVID-19 pandemic has kicked it into overdrive.

Subspecialists are adopting telemedicine technology to provide their expertise to patients they never even meet. Sound exotic? It’s not. The Washington Post projects over 1 billion telehealth visits by the end of 2020. Subspecialists are finding a growing opportunity to expand their domain to patients who otherwise might not have this specialization available to them.

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Doctors offer second opinions remotely

Is my hospital prepared to offer remote second opinions?

Many hospitals that have relied solely on their brick and mortar facilities are now realizing that their physical location is only a part of the health care arsenal they can wield. While hospital facilities are valuable, rare and difficult to reproduce, they often limit their accessibility to those that are geographically local and sufficiently mobile to take advantage of an in-person visit. Beyond the physical structure, the most valuable asset that the hospital employs are its expert physicians. With the appropriate digital infrastructure, their expertise can be deployed well beyond the four walls of the facility.

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What does an effective second opinion service entail?

How can my hospital choose the best software for a remote or second opinion service?

In the post-COVID-19 world, most hospitals will be scrambling to reclaim the revenue they missed during the pandemic. Certainly, a good portion of normal operational revenue will revive as patients become more comfortable returning to the hospital for non-emergency conditions and delayed procedures. But making up for the losses arising during the pandemic will be a daunting task.

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Should hospitals offer a remote second opinion service?

Second opinions are becoming an important component for patient healthcare. A recent study by the Mayo Clinic identified that as many as 88 percent of second opinions either differ to refine the original patient diagnosis [1]. This occurs more often than not when the physician rendering the second opinion has specialized expertise in the field in question and has the benefit of careful review of the patient’s prior complete set of clinical data.

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