Last week I had the pleasure to attend the Rock Health Summit in San Francisco. From the summit panelists to conversations with other attendees, one opinion remained unanimous: there is a great need for better health information delivery.
If you have a good brand, use it.
Major cities are often home to leading specialty hospitals. We think of the Cleveland Clinic in Ohio for cardiac care and Memorial Sloan Kettering in New York City for cancer; brands that are recognizable around the world. The best physician-specialists are attracted to the best hospitals, bolstering their expertise.
Second opinions are, in the words of many within the healthcare industry, essential in the case of critical illness and a right of every patient. Most insurance plans, including Medicare and Medicaid, cover or even require an in-person second opinion consultation with a specialist prior to treatment. Medicare even pays for a third opinion if the second opinion differs significantly from the first.
A recent article in ProPublica identified that millions of medical records are not securely stored. According to the article, “Hundreds of computer servers worldwide that store patient X-rays and MRIs are so insecure that anyone with a web browser and a few lines of computer code can view patient records.”
Note: When urgent treatment is required, it is important not to wait to receive a second opinion. If you have a medical emergency, please call 911 immediately.
Think about the last time you bought a car. If I were a betting woman, I would wager that you shopped around at many dealers, spoke with friends and family about your options, and gathered all the information you could before deciding on the vehicle that would hopefully transport you for years to come. As well you should – a purchase of that size is a big commitment.