Purview’s solutions can be used in a variety of ways, as we’ve seen with many of our customers. Recently, one of our newest clients came up with an innovative use for Purview’s cloud-based platform. This international-scale medical imaging modality vendor, which serves veterinarians and physicians, was seeking a way to increase the productivity of their service technicians (techs) and reduce wasted time and resources.
Righttime Medical Care provides urgent care for patients through more than 17 locations throughout Maryland, as well as through telehealth services. Frequently, patients visiting a Righttime facility require an x-ray of an extremity such as a potentially fractured wrist or a broken ankle. Righttime operates a mini C-arm to capture these images and can provide a copy to the patient so he or she can then take the image to their physician or a specialist for further treatment. For years, Righttime delivered these images to patients as printed film. “The radiologists hated us for sending that over because they couldn’t see enough to make a diagnosis,” said Dr. Robert Graw, CEO and founder of Righttime Medical Care, during a webinar with Purview.
If you run a private practice that uses medical imaging technology in some way, shape or form, you may be confused by the variety of picture archiving and communications systems (PACS) offerings. A PACS can bring multiple benefits to any medical practice, including: simplifying the storage, offering a resilient backup strategy, and efficiently sharing medical images. Determining what is right for you, can be a daunting task. When shopping, however, you need to think about more than just cost. In our experience, the following are critical considerations before investing in any PACS.
The battleground of today’s business world revolves around the customer experience. Whether you are selling cars, cheeseburgers, or radiological services, the 21st century customer demands to be treated with respect and warmth. Accordingly, in nearly all industries, the customer experience is gaining sharpened attention. Specifically, customers demand information transparency and this trend is only growing, especially for millennial consumers. Most customers understand that information is power and that knowledge drives effective decision making. People can access their financial data in two clicks and a swipe on their smartphones. Similarly, most companies are becoming transparent and providing patients access to their information anytime and anywhere.
Why, then, do patients still find difficulty accessing their medical information?
Carly Cherches, a senior at Union College, reflects on her summer 2018 internship as an inbound marketing intern with Purview. Carly will graduate in Spring 2019 with a degree in biomedical engineering.
