--- title: "Now Hiring: Customer Support Specialist" description: Interested in joining the Purview team? Check out our open customer support specialist position. --- [Patient Log In](https://www.purview.net/sign_in) ![](https://www.purview.net/hs-fs/hubfs/search-icon.png?width=40&height=42&name=search-icon.png) [![Purview® Logo](https://www.purview.net/hs-fs/hubfs/image1.png?width=1600&height=212&name=image1.png "Purview® Logo")](https://www.purview.net) Open main menu Close main menu - SOLUTIONS Open the submenu - [Expert View](https://www.purview.net/expert-view) - [Purview Image](https://www.purview.net/image) - CLIENTS Open the submenu - [Hospitals](https://www.purview.net/hospitals) - [Physicians](https://www.purview.net/physicians) - [Radiologists](https://www.purview.net/radiologists) - [Veterinary Specialists](https://www.purview.net/veterinary-specialists) - [Legal Services](https://www.purview.net/legal-services) - LEARN Open the submenu - [Blog](https://www.purview.net/learn-blog) - [Webinars](https://www.purview.net/webinars) - [Case Studies](https://www.purview.net/case-studies) - [White Papers](https://www.purview.net/whitepapers) - [User Stories](https://www.purview.net/user-stories) - [FAQ](https://www.purview.net/faqs) - [News](https://www.purview.net/news) - [ABOUT](https://www.purview.net/about) - [Talk to Us](https://www.purview.net/contact-us) [![Purview Horizontal Logo_2021](https://www.purview.net/hubfs/Images/Logos/Purview%20Horizontal%20Logo_2021.png)](https://www.purview.net/) - Solutions - Resources - [Podcast](https://shows.acast.com/in-the-purview-mirror) - [Blog](https://www.purview.net/blog) - About - [Patient Login](https://www.purview.net/sign_in) [Search Purview ![](https://www.purview.net/hubfs/search-icon.svg)](https://www.purview.net/hs-search-results) [![Contact Us](https://no-cache.hubspot.com/cta/default/462304/9e28f0be-29b9-4b20-9011-ebd3a5639fc1.png)](https://cta-redirect.hubspot.com/cta/redirect/462304/9e28f0be-29b9-4b20-9011-ebd3a5639fc1) - Solutions - Resources - [Podcast](https://shows.acast.com/in-the-purview-mirror) - [Blog](https://www.purview.net/blog) - About - [Patient Login](https://www.purview.net/sign_in) [Search Purview ![](https://www.purview.net/hubfs/search-icon.svg)](https://www.purview.net/hs-search-results) [![Contact Us](https://no-cache.hubspot.com/cta/default/462304/9e28f0be-29b9-4b20-9011-ebd3a5639fc1.png)](https://cta-redirect.hubspot.com/cta/redirect/462304/9e28f0be-29b9-4b20-9011-ebd3a5639fc1) ![](https://www.purview.net/hubfs/menu-icon.svg) Menu ## Careers Customer Support Specialist ##### **Company Overview** Purview is a fun-loving team of professionals who work hard and care deeply about improving medical outcomes for patients through cutting-edge technology. We’re industry thought leaders who champion true progress and innovation in the health care technology arena. We create products that have helped improve patient care for millions of patients in over 170 countries around the world. ##### **Job Description** We are seeking a hardworking, curious, technically adept, problem-solver who is eager to provide exceptional customer service to our worldwide base of healthcare clients. This is an entry-level position with high growth potential. This position is responsible for ensuring responsive, effective, high-quality customer support. You will be working remotely with the ability to work in the office should the need or want arise. We are currently hiring employees in Maryland, Pennsylvania, Massachusetts, and Connecticut. In this role you will be responsible for: - Participating and leading daily operations of the support desk. The support desk provides telephone, remote, e-mail, and web support for healthcare customers. - Applying your existing knowledge of information systems together with the training you will receive to service and assist customers. - Identifying, investigating, and researching questions to resolve user, software, and information systems issues in a timely and highly responsive manner. - Prioritizing issues using appropriate escalation procedures and coordinating referrals to internal technical, professional, or service personnel as needed. - Maintaining data and analytics to report to management and improve on processes. You are qualified for this position if you... - Have great communication skills and bring positive energy to your work. - Have related experience providing exceptional technical customer support. - Are a talented multitasker. - Are capable of quickly learning and acquiring the skills needed to troubleshoot our company’s software and hardware products. - Can work with autonomy. - Are consistently on time and reliable. - Have a desire to grow personally and professionally. - Have knowledge of computers, operating systems (preferably Mac OS and Linux), browsers, and networking. You are even more qualified for this role if you have experience with the following: - Computer Network Administration - Linux and macOS Operating Systems - Proficiency with Command Line/Bash, and SQL - Network configuration involving the setup of gateways, routers, firewalls, and VPNs - Experience with DICOM - Knowledge of standard practices related to help desk support, call centers, customer service, and IT service management - Formal information systems or technology training Compensation and Benefits Compensation is competitive and based on experience. This is a full-time, salary position. Employee benefits include the ability to work from home, company subsidized health insurance, company contribution to a retirement plan and health saving account, education and wellness reimbursement program, and paid time off and holidays ### Apply Now ![image1](https://www.purview.net/hs-fs/hubfs/image1.png?width=300&height=40&name=image1.png) #### About Purview [About Us](https://www.purview.net/about) [News](https://www.purview.net/news) #### Solutions [Expert View™](https://www.purview.net/expertview) [Expert View™ Demo](https://www.purview.net/scale-with-second-opinions-demonstration) [Purview Image™](https://www.purview.net/image) [Purview Image™ Demo](https://www.purview.net/image#Five-Min-Demo) #### Resources [Blog](https://www.purview.net/blog) [Events](https://www.purview.net/webinars) [Customer Stories](https://www.purview.net/user-stories) #### Support [Contact Support](https://www.purview.net/contact-us) [Contact Us](https://www.purview.net/contact-us) [Sales](https://www.purview.net/contact-us) [![facebook-purview](https://www.purview.net/hs-fs/hubfs/facebook-purview.png?width=30&height=30&name=facebook-purview.png)](https://www.facebook.com/PurviewImages) [![linkedin-purview](https://www.purview.net/hs-fs/hubfs/linkedin-purview.png?width=26&height=25&name=linkedin-purview.png)](https://www.linkedin.com/company/purview) © 2026 PURVIEW All Rights Reserved [Privacy Policies](https://www.purview.net/privacypolicy) [Terms of Service](https://www.purview.net/hubfs/Purview%20Terms%20of%20Service.pdf) ![](https://px.ads.linkedin.com/collect/?pid=1516546&fmt=gif)   ### Title Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. 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