How an Urgent Care Chain Improved their Business by Providing Patient Access to Medical Images

Righttime Medical Care provides urgent care for patients through more than 17 locations throughout Maryland, as well as through telehealth services. Frequently, patients visiting a Righttime facility require an x-ray of an extremity such as a potentially fractured wrist or a broken ankle. Righttime operates a mini C-arm to capture these images and can provide a copy to the patient so he or she can then take the image to their physician or a specialist for further treatment. For years, Righttime delivered these images to patients as printed film. “The radiologists hated us for sending that over because they couldn’t see enough to make a diagnosis,” said Dr. Robert Graw, CEO and founder of Righttime Medical Care, during a webinar with Purview.

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Topics: patient images access, patient portal, urgent care

What Is the Best Urgent Care PACS?

The decision to seek medical help at an urgent care clinic is usually based upon convenience. Urgent care facilities are where patients go when their only other option is an emergency room visit or during the hours when their primary care physician (PCP) is unavailable.

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Topics: cloud pacs, urgent care

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