3 Types of Tools for Your Virtual Care Toolbox

The words “Virtual Care” have taken center stage in the wake of the COVID-19 global pandemic, but what does virtual care really mean?

Virtual Care is a broad term that encompasses countless telehealth strategies. A common mistake is to think about Virtual Care as a binary rather than a continuum. Virtual Care isn’t something you either have or you don’t, but rather it’s a collection of tools from which to choose. Each practice must determine which tools to place in its Virtual Care Toolbox based on the patient constituents it serves.

Just like a plumber needs different tools than an electrician, your Virtual Care Toolbox should be customized to the job you are performing. A complete review of your patient interaction points, the demographic makeup of your customers, and even your geography all contribute to which telehealth tools to select. With all these considerations, you might be tempted to just throw extra tools in the toolbox to cover your bases, but be careful as having unnecessary tools isn’t always a good thing either, as it can make it harder to find the right tools when you really need them.

So how do you know which Virtual Care tools are right for your practice?

The first step is knowing what tools are available and their main functions. Below we will discuss some of the most common Virtual Care tools in the market today.

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Topics: Transferring Medical Records, telehealth

The Best Way to Collect Patient Records from Various Providers

Patient Record Disconnect

The last thing a patient needs when they are sick, is to have to scurry around and collect their medical records from the various providers who generated the patient’s medical records. Often these records can help to understand a disease progression that is critical for the patient’s treatment plan. But patient records often reside at various providers who store these in proprietary, incompatible and disconnected silos, often requiring the patient show up in person to receive a CD or printed paper copy. Without these records in hand, a patient’s diagnosis can be incorrect or incomplete. Expensive and sometimes uncomfortable tests may have to be performed again.

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Topics: EHR + PACS, Transferring Medical Records, Expert View, telehealth, remote second opinion

How To Transfer My Medical Records To A New Provider

People move, and sometimes you just want to see a different doctor for whatever reason. Yet, when you make that choice, you also might have to figure out how your medical records will transfer to your new provider. Sure, your previous physician might offer to send your records over. However, you don’t know when or how those records will get to their new destination. It is also possible that you are hesitant for this transport, as you know that no mail carrier is 100% guaranteed to get your package delivered on time, in tact….or at all. Nobody wants their x-rays, blood tests, and other private health information to be floating around in the universe. We get it, and we have a way to make this entire process less of a nuisance for you.

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Topics: patient access, Transferring Medical Records

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