Most of the attention that telehealth has garnered over the past year has focused on using remote technology for synchronous virtual patient visits. During portions of 2020, these visits represented as much as 70% of all patient encounters.
As I am sure you know, your staff are an essential component of your healthcare organization. They bring comfort to your patients, efficiency to your process, and growth to your business as a whole, enabling you to reach more patients in increasingly innovative and life changing ways. So when you are setting up a remote second opinion service, you need to consider how to hire (or choose from within your existing staff) the right team. Since you are here, you likely are wondering what kind of staff do you need to offer remote second opinions, and more specifically, should you hire a dedicated administrator for your remote second opinion program?
Many hospitals that have relied solely on their brick and mortar facilities are now realizing that their physical location is only a part of the health care arsenal they can wield. While hospital facilities are valuable, rare and difficult to reproduce, they often limit their accessibility to those that are geographically local and sufficiently mobile to take advantage of an in-person visit. Beyond the physical structure, the most valuable asset that the hospital employs are its expert physicians. With the appropriate digital infrastructure, their expertise can be deployed well beyond the four walls of the facility.
Purview is offering a number of our full service solutions without charge to those who need it during this pandemic. We hosted our third and final Purview Webinar information session today about our Purview Image Teleradiology solution. Click here to view the recording.
In the post-COVID-19 world, most hospitals will be scrambling to reclaim the revenue they missed during the pandemic. Certainly, a good portion of normal operational revenue will revive as patients become more comfortable returning to the hospital for non-emergency conditions and delayed procedures. But making up for the losses arising during the pandemic will be a daunting task.