2020 Roundup - Ten Healthcare Trends That We Believe are Here to Stay

While we are still reeling from the onslaught of the pandemic, it is useful to reflect on and investigate some of the occurrences that will pave the way for healthcare in the coming years. Even if it wanes with the current delivery of multiple vaccination candidates, COVID-19 has made an indelible mark on our healthcare system.

Here are ten of the most important trends that we expect to emerge or gain traction in 2021, as the veil of COVID-19 is pulled back.

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Topics: Thoughts on Thursday, healthcare technology, covid-19, telehealth

3 Types of Tools for Your Virtual Care Toolbox

The words “Virtual Care” have taken center stage in the wake of the COVID-19 global pandemic, but what does virtual care really mean?

Virtual Care is a broad term that encompasses countless telehealth strategies. A common mistake is to think about Virtual Care as a binary rather than a continuum. Virtual Care isn’t something you either have or you don’t, but rather it’s a collection of tools from which to choose. Each practice must determine which tools to place in its Virtual Care Toolbox based on the patient constituents it serves.

Just like a plumber needs different tools than an electrician, your Virtual Care Toolbox should be customized to the job you are performing. A complete review of your patient interaction points, the demographic makeup of your customers, and even your geography all contribute to which telehealth tools to select. With all these considerations, you might be tempted to just throw extra tools in the toolbox to cover your bases, but be careful as having unnecessary tools isn’t always a good thing either, as it can make it harder to find the right tools when you really need them.

So how do you know which Virtual Care tools are right for your practice?

The first step is knowing what tools are available and their main functions. Below we will discuss some of the most common Virtual Care tools in the market today.

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Topics: Transferring Medical Records, telehealth

What is a Remote Second Opinion (RSO)?

If you are like most practices, the words “virtual care” have become critical to your survival this year. With the changes the world has faced as a result of the COVID-19 global pandemic, facilities that once relied exclusively on in-person treatment have been forced to explore ways to meet their patients’ needs without always seeing them face-to-face. By this point in time, most practices are aware of telehealth software that can enable a virtual meeting with a patient. These programs allow physicians to talk through simple issues with patients during a live video consultation. But what about complex or chronic issues? What if your practice offers specialized care that requires an assessment of a patient’s case history?

Basic telehealth software does not typically have an answer for these questions as the systems lack a comprehensive method for records aggregation and presentation. It’s for these cases that your virtual care toolbox needs to include a method for Remote Second Opinions. But what is a Remote Second Opinion (RSO)?

Well, I’m glad you asked…

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Topics: second opinion, telehealth, remote second opinion

Remote Second Opinions: An Important Tool in Your Virtual Care Toolbox

Covid-19's Impact on Virtual Care

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Topics: Purview Clients, telehealth, hospitals, remote second opinion

The Best Way to Collect Patient Records from Various Providers

Patient Record Disconnect

The last thing a patient needs when they are sick, is to have to scurry around and collect their medical records from the various providers who generated the patient’s medical records. Often these records can help to understand a disease progression that is critical for the patient’s treatment plan. But patient records often reside at various providers who store these in proprietary, incompatible and disconnected silos, often requiring the patient show up in person to receive a CD or printed paper copy. Without these records in hand, a patient’s diagnosis can be incorrect or incomplete. Expensive and sometimes uncomfortable tests may have to be performed again.

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Topics: EHR + PACS, Transferring Medical Records, Expert View, telehealth, remote second opinion

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