While Thanksgiving may have looked different for many this year, one thing will not be canceled: #GivingTuesday. People are in need, some now more than ever. If you are looking for an opportunity to give this year, please consider donating to the Mike Shane Memorial Fund. We are shamelessly asking for donations to this charity specifically because it is close to our hearts here at Purview.
If you are like most practices, the words “virtual care” have become critical to your survival this year. With the changes the world has faced as a result of the COVID-19 global pandemic, facilities that once relied exclusively on in-person treatment have been forced to explore ways to meet their patients’ needs without always seeing them face-to-face. By this point in time, most practices are aware of telehealth software that can enable a virtual meeting with a patient. These programs allow physicians to talk through simple issues with patients during a live video consultation. But what about complex or chronic issues? What if your practice offers specialized care that requires an assessment of a patient’s case history?
Basic telehealth software does not typically have an answer for these questions as the systems lack a comprehensive method for records aggregation and presentation. It’s for these cases that your virtual care toolbox needs to include a method for Remote Second Opinions. But what is a Remote Second Opinion (RSO)?
Well, I’m glad you asked…
Covid-19's Impact on Virtual Care
Patient Record Disconnect
The last thing a patient needs when they are sick, is to have to scurry around and collect their medical records from the various providers who generated the patient’s medical records. Often these records can help to understand a disease progression that is critical for the patient’s treatment plan. But patient records often reside at various providers who store these in proprietary, incompatible and disconnected silos, often requiring the patient show up in person to receive a CD or printed paper copy. Without these records in hand, a patient’s diagnosis can be incorrect or incomplete. Expensive and sometimes uncomfortable tests may have to be performed again.
An important question when exploring the benefits of remote second opinions, other than your patients’ demand, is the potential for increasing your revenue. You need to be sure it’s worth your investment before committing, and we get that. In this post we will walk you through the costs associated with offering remote second opinions and the potential revenue to help you decide whether it is an investment that you want to make.