The Purview Blog

The battleground of today’s business world revolves around the customer experience. Whether you are selling cars, cheeseburgers, or radiological services, the 21st century customer demands to be treated with respect and warmth. Accordingly, in nearly all industries, the customer experience is gaining sharpened attention. Specifically, customers demand information transparency and this trend is only growing, especially for millennial consumers. Most customers understand that information is power and that knowledge drives effective decision making. People can access their financial data in two clicks and a swipe on their smartphones. Similarly, most companies are becoming transparent and providing patients access to their information anytime and anywhere.

Why, then, do patients still find difficulty accessing their medical information?

If you’re a health IT manager struggling to get doctor’s to embrace health IT, Kyle Hall is the guy you want in your corner.

“I have a real passion for finding the right technology that makes physicians’ jobs easier,” explains Hall, who is the telehealth coordinator for The Nebraska Medical Center (TNMC) located in Omaha, NE. “What really hooks me is seeing doctors react to the technology when I demonstrate how simple and effective it is.” Hall, who has worked on the frontlines providing PACS support in clinical settings, knows that the road to a successful health IT implementation is delivering what physicians really want and need, while minimizing the impact on IT resources.

TeleHealth Pilot

Save yourself the frustration and transmit medical images without a VPN

Medical imaging sent over the Internet requires secure connectivity because it contains protected health information (PHI). Per the HIPAA Security Rule, ePHI (electronic protected health information) must be protected when handled (technically, administratively and physically). Therefore, we're constantly focus on the best and easiest methods to transmit medical imaging securely while remaining compliant.

When it comes to telestroke care, transmission and evaluation of medical imaging must be fast, reliable, and easy.

When a patient arrives at a hospital or urgent care facility who has potentially suffered from a stroke, a CT scan is performed for evaluation. Lots of healthcare providers don't have a stroke specialist on-site, so they make the CT scan available for a specialist at another location. Baptist Health Lexington needed an imaging solution that was not only reliable, but was easy to access.