7 Benefits of Giving Patients Online Access to their Medical Images

Today, most computers don’t even have a CD drive. So why are providers still giving patients a CD copy of their medical images when there is an easier, no cost way to deliver them?

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Topics: patient care, patient access, patient portal

How Providers Can Get Comfortable Charging Patients for Copies of Their Medical Images

With limited exceptions, the HIPAA Privacy Rule gives patients and their legal representatives the right to receive copies of their health records, including medical images. Most patients still receive their images on a CD or DVD, incurring substantial costs for the provider. Although the HIPAA Privacy Rule clearly permits providers to charge a reasonable, cost-based fee to help cover the expense, many providers hesitate to do so, fearing their patients will feel like they are being nickel and dimed.

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Topics: patient access, patient portal, Burning CDs

How an Urgent Care Chain Improved their Business by Providing Patient Access to Medical Images

Righttime Medical Care provides urgent care for patients through more than 17 locations throughout Maryland, as well as through telehealth services. Frequently, patients visiting a Righttime facility require an x-ray of an extremity such as a potentially fractured wrist or a broken ankle. Righttime operates a mini C-arm to capture these images and can provide a copy to the patient so he or she can then take the image to their physician or a specialist for further treatment. For years, Righttime delivered these images to patients as printed film. “The radiologists hated us for sending that over because they couldn’t see enough to make a diagnosis,” said Dr. Robert Graw, CEO and founder of Righttime Medical Care, during a webinar with Purview.

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Topics: patient images access, patient portal, urgent care

Why You Should Provide Better Patient Access to Medical Images

The battleground of today’s business world revolves around the customer experience. Whether you are selling cars, cheeseburgers, or radiological services, the 21st century customer demands to be treated with respect and warmth. Accordingly, in nearly all industries, the customer experience is gaining sharpened attention. Specifically, customers demand information transparency and this trend is only growing, especially for millennial consumers. Most customers understand that information is power and that knowledge drives effective decision making. People can access their financial data in two clicks and a swipe on their smartphones. Similarly, most companies are becoming transparent and providing patients access to their information anytime and anywhere.

Why, then, do patients still find difficulty accessing their medical information?

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Topics: patient care, patient image portal, Purview Solutions, Purview Blog, patient medical images, patient images access, patient access, patient images, patient portal, millennials, millennial patients

Keeping Track of Your Dental Records Doesn't Have to Be Painful

Ever wish you could have easy access to your dental records? The X-rays that were taken when you were five years old? That chipped tooth from when you took a hard tackle during your championship game in your senior year of high school? They might seem like trivial matters at the time, but down the road we all have a tendency to say “what if?”. What if I had the ability to manage my dental records or my child's records at any time? If you have ever moved or had dental issues as an adult, these thoughts are not foreign. While back in the day, you would have no choice but to hunt down your previous dentists, today you can carry your records in a secure dental records wallet, or patient portal. Here’s how...

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Topics: patient portal, PiX, dental imaging

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