Today, most computers don’t even have a CD drive. So why are providers still giving patients a CD copy of their medical images when there is an easier, no cost way to deliver them?
The battleground of today’s business world revolves around the customer experience. Whether you are selling cars, cheeseburgers, or radiological services, the 21st century customer demands to be treated with respect and warmth. Accordingly, in nearly all industries, the customer experience is gaining sharpened attention. Specifically, customers demand information transparency and this trend is only growing, especially for millennial consumers. Most customers understand that information is power and that knowledge drives effective decision making. People can access their financial data in two clicks and a swipe on their smartphones. Similarly, most companies are becoming transparent and providing patients access to their information anytime and anywhere.
Why, then, do patients still find difficulty accessing their medical information?
Topics: patient care, patient image portal, Purview Solutions, Purview Blog, patient medical images, patient images access, patient access, patient images, patient portal, millennials, millennial patients
Usually the idea of patients controlling their own medical images strikes fear into the hearts of medical care professionals. Patients can jump to rash conclusions based off of their images, before even speaking to their medical care provider. While it may be controversial as to who should own medical images, the truth is having engaged patients will improve medical outcomes.
See how radiology has evolved since its founding in 1895
The history of radiology began with the need for more information: gathering internal images for delivering better patient care. German physicist, Wilhelm Conrad Röentgen, discovered what he called a "new kind of ray" in 1895, and the way medical care professionals understood and treated their patients was forever changed. Further developments in the field of radiology have been to enhance this comprehensive medical image and have resulted in ultrasounds, CTs, and MRIs.
Learn why technology is impeding patient care and discover why healthcare isn't more efficient.
You would think in today's interconnected world, sharing or transmission of medical images would be easy. But, while technology enables us to connect in ways we never thought possible, it also does its fair share to deter its use in patient care. Here are the top reasons technology is holding back medical imaging progress.