There are a multitude of reasons you may need access to your loved one's medical records. Regardless of the reason, you're likely asking yourself at least one of the following questions: How can I obtain my loved one's medical records? Who has the right to my loved one's medical records? How can I obtain and store my loved one's medical records?
As mentioned in an earlier blog, Diagnostic Imaging is taking steps to keep their patients safer and happier amid the COVID-19 pandemic by offering copies of their scans directly on their mobile phone. This helps their patients avoid waiting for copies of their scans burned to a CD after their radiology visit. An important aspect of the success of this new offering is spreading the word to patients while continuing to limit in-person interactions.
In order to support our partner in marketing Patient Access to their patients, we visited Diagnostic Imaging's office to provide marketing materials to spread the word without spreading germs! We created flyers, posters and reference cards for their staff to effortlessly communicate the value of Patient Access.
Today's unprecedented access to information has transformed how we, as consumers, make purchasing decisions. Whether it's a smaller purchase such as a new pair of shoes or a larger purchase like a new car, we no longer rely solely on carefully crafted marketing materials for product information.
Instead, we examine online reviews and request recommendations from our network of friends by tapping into social media. This information is instantly available through mobile devices and online platforms. The same is true for patients seeking healthcare: they are more engaged than ever before and they expect a higher level of transparency and service from their providers, including easier access to their medical images and records.
In previous blog posts, you've been presented with a lot of high-level information giving you a strategic overview of the field of medical image sharing. Naturally, your very next question should be: "What should I actually do with this information?"
This is a guest post by Jyotin Gambhir, of SecureFLO, based in Arlington, Massachusetts.
Security is a crucial topic of conversation when discussing picture archiving and communication system (PACS) options. Image-based medical records are not only considered sensitive information that requires special handling, they also hold value from a cyber security perspective, as hackers and other threat actors seek to obtain secure medical information.
Given that these concerns can translate into significant regulatory, business and legal problems for health care facilities, security around PACS and medical image sharing is a critical conversation to have - but where should you start?