How many times have you been glued to your phone or laptop, tracking an important package as it travels from the original location, through each stop, until it finally makes it to your door? You may have even made a point to be home all day in order to sign for it. Perhaps this package contained the newest iPhone, a Christmas gift you didn't want unknowingly intercepted by the intended recipient, or another valuable item you don't want stolen off of your front porch or lost in transit. Waiting for that package can feel like time is moving backwards. Imagine how your patients feel, already anxious about their medical issue, as they wait for a CD copy of their x-ray or CT scan to arrive by mail. There has to be a better way to deliver imaging to patients. In fact, there is.. and it doesn't have to cost your practice a dime.
Hospitals waste thousands of dollars on inefficient patient imaging delivery by CDs. Why does this method prevail when hospitals could easily adopt a more efficient, less expensive, and even free, format that would better serve their patients?
Researchers at Yale University School of Medicine were left with the same question after evaluating patient imaging delivery in hospitals across the United States.
If you are not yet convinced to give up burning CDs for your patients, then you might want to review what the recipient of these discs thinks about your current practice....
With limited exceptions, the HIPAA Privacy Rule gives patients and their legal representatives the right to receive copies of their health records, including medical images. Most patients still receive their images on a CD or DVD, incurring substantial costs for the provider. Although the HIPAA Privacy Rule clearly permits providers to charge a reasonable, cost-based fee to help cover the expense, many providers hesitate to do so, fearing their patients will feel like they are being nickel and dimed.
Still burning CD’s at the end of each patient visit? That is so 1999. If you find that your imaging center has to lengthen each patient’s visit due to burning their images onto physical media and/or mailing those images out to Referring Physicians , fret not - the solution you have been waiting for is here. In fact, this is old news, because this technology has been here for some time now. So, if you are trying to get off the expensive bandwagon of burning CDs and DVDs for every patient you see, continue reading to learn how you can remedy that.